HiPath / HiCom > HiPath - 3000 / 5000

How do you change the time in Hipath 3000/5000 Manager E V8 R0.0.0

<< < (2/3) > >>

Kimera:
Which user credentials (account) are you using ?

Regards,
Kimera.

UKedd:
Not sure how I check that but if I go to the change password function, the box that pops up says the following:
User Name 12345
User Group: Customer

In the Actual Rights Column most are greyed out except for :

Customer (common)
Customer (confidential)
Charge Admin


Does that help?

Kimera:
Can you post (or send a PM with) a screenshot of the Security window you see ? ...how many accounts have you access (Login/Password) ? ...have you tried the standards ones (Service, Development) ? ...is this HiPath managed by a SEN Partner or not ? ...basically you should have the access rights to change the system date and time.

Regards,
Kimera.

UKedd:
Kimera,

Thanks for your help, I managed to trace the guy who setup the user permissions and have got the administrator password off him so its now sorted.
Thanks again.

Kimera:
Glad to hear you've solved your issue; now, with the given (service) credentials, you should be able to manage your whole HiPath system (HiPath 3000 and HG1500) as you probably never did before...so Good Luck mate!

Regards,
Kimera.

Navigation

[0] Message Index

[#] Next page

[*] Previous page