XPhone CTI Standard – Compact Workstation Solution for Optimum Communication
XPhone CTI Standard helps you improve your phone communications with customers and partners – either on specially designated workstations or in entire departments. You can use CTI features with confidence in Microsoft Outlook or Lotus Notes, streamline routine work and update your contact data in the blink of an eye.
No-Hassle Phone Calls
It takes only one click of the mouse to dial, transfer, hang up or make a conference call for maximum reliability, speed and ease of use. Callers are identified the moment the phone rings, making XPhone CTI Standard the perfect assistant for your day-to-day needs.
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CTI for Microsoft Outlook/Lotus Notes
Do you want to call right from Microsoft Outlook or Lotus Notes? And access other databases in the process? The CTI features integrate seamlessly with your existing work environment.
http://www.c4b.de/en/produkte/desk/detail_outlookintegration.phphttp://www.c4b.de/en/produkte/desk/detail_notesintegration.php Journals – Never Miss Another Call
Busy signal? No answer? Have to call back later? With call journals, you can keep track of everything, create call lists, set up reminders for pending calls and call contacts back with a click of the mouse.
Database and Application Integration
Already have several address books? Or do you want to call from third-party applications, too? With its open interfaces, XPhone CTI Standard can adapt effortlessly to your needs.
Stronger Together – CTI and Fax
Combine XPhone Fax with XPhone CTI Standard and use both applications from a single interface. You gain access to extra features when the two solutions join forces.
Please Write Back: Messaging
Communication is about more than phone calls. With XPhone CTI Standard, you can write e-mails, faxes or letters in the blink of an eye. And e-mail call alerts tell the rest of your team what's happening.
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