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HiPath - 3000 / 5000 / All configuration lost!
« on: August 01, 2016, 12:32:21 pm »
Hi,
Someone pressed the reset button in the call center and all the configurations lost! All the devices have german language, different time zones etc..
Fortunately, I had saved a configuration file. I try to connect to the call center via Hipath 3000 manager E, and I can't connect with it in order to upload the LASTLOAD.KDS file..
I used to get connected with:
Access: IP-HIPATH
IP Addresss 192.168.0.200
But now it says "Attempt to connect timed out"
Do you know what can I do??
Someone pressed the reset button in the call center and all the configurations lost! All the devices have german language, different time zones etc..
Fortunately, I had saved a configuration file. I try to connect to the call center via Hipath 3000 manager E, and I can't connect with it in order to upload the LASTLOAD.KDS file..
I used to get connected with:
Access: IP-HIPATH
IP Addresss 192.168.0.200
But now it says "Attempt to connect timed out"
Do you know what can I do??