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OpenScape - Contact (Call-Center and Attendant console, ex ProCenter) / RG8700 to OSCC Call Issue
« on: April 21, 2012, 12:35:37 pm »
Hi,
I would like to ask your help regarding OSCC.
When I set the Hunt Setting of my Intial and MoH MLHG Numbers to "Manual mode". The calls coming from the PSTN gateway cannot hear a ring back tone and its disconnected. As Ive checked the RG8700 and OSV. The Error is "Temporarily not available", but if you call the Initial and MOH MLHG numbers internally there is no problem.
Do you have any idea. ? If you need more information please dont hesitate.
Thanks!
I would like to ask your help regarding OSCC.
When I set the Hunt Setting of my Intial and MoH MLHG Numbers to "Manual mode". The calls coming from the PSTN gateway cannot hear a ring back tone and its disconnected. As Ive checked the RG8700 and OSV. The Error is "Temporarily not available", but if you call the Initial and MOH MLHG numbers internally there is no problem.
Do you have any idea. ? If you need more information please dont hesitate.
Thanks!