Author Topic: OSO HX in una rete di Hipath  (Read 13836 times)

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Offline Riccardi

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OSO HX in una rete di Hipath
« on: December 06, 2012, 09:57:11 am »
Ciao
Avendo 3 Hipath in rete "Iptrunking" posso installare un solo server OSO HX e distribuire i servizi di OSO sulle altre centrali,
o devo installare localmente 3 OSO.

Offline Kimera

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Re: OSO HX in una rete di Hipath
« Reply #1 on: December 06, 2012, 06:04:10 pm »
Non vedo il punto di domanda...ad ogni modo (e si trova, a ben cercare, nel manuale "OpenScape Office V3 HX Installation Guide") qui ci sono le risposte (anzi, la risposta) che cerchi:

Integrating OpenScape Office HX in a HiPath 3000 internetwork

Scenario:

Multiple HiPath 3000 V8 (un refuso...penso che valga V9 piuttosto che V8) communication systems with a local OpenScape Office HX connected to each of them are to be networked with one another. The networking of HiPath 3000 as well as the connection of OpenScape Office HX occur via the H.323-Q protocol (CorNet-NQ tunneled in the H.323 protocol).

OpenScape Office HX provides not only local features for the respective HiPath 3000 node (e.g., AutoAttendant, announcements, and fax), but also network-wide functions (such as call forwarding, call transfer or conferencing). Features such as Voicemail or the Multimedia Contact Center are, however, always provided by the OpenScape Office HX connected to the respective HiPath 3000 node.

Restrictions

The following restrictions apply for an internetwork with OpenScape Office HX:

  • Open numbering cannot be used. Only closed numbering is supported.
  • It is not possible to cross-link the OpenScape Office applications between the local OpenScape Office HX systems. Consequently, the presence statuses of users of other OpenScape Office HX nodes are not visible, for example.
  • A linked, multi-node call diversion or forwarding to OpenScape Office HX in a foreign HiPath 3000 node will not be followed.
  • OpenScape Office HX is connected to the HiPath 3000 as an external H.323 gateway. Therefore, in this scenario, no additional networking with HiPath 4000 is possible via H.323-Q.
  • Only route 8 of the HiPath 3000 may be used for the connection of the OpenScape Office HX.
  • Due to the licensing model, the HiPath 3000 internetwork with the integrated OpenScape Office HX cannot be administered with the HiPath 5000 RSM.

Prerequisites

The following preconditions should be checked before the setup:

  • The components involved have the following states:
    • HiPath 3000 V9 R1.x.x or later <-- ed Io aggiungo V9 R2.2.x almeno
    • OpenScape Office HX V3 R2.x.x or later <-- ed Io aggiungo V3 R3.3.x almeno
  • HiPath 3000 V9 and the networking of HiPath 3000 V9 and OpenScape Office HX have already been configured (see previous sections).

Procedure

The steps described below must be performed on all HiPath 3000 nodes in the internetwork where an OpenScape Office HX is locally connected.

Activating the system flag "Networked CTI domain" enables CSTA monitoring for IP trunks (The only exceptions are trunks to which route 8 was assigned).

Come se non bastasse valgono anche le indicazioni presenti nella R.N. di HiPath 3000 V9 R2.2.x:

Network
  • Only star networks are supported: the OpenScape Voice must be the central node in the IP-Trunking network. <-- beh...questa è interessante (anche SE credo che si riferiscano ad OSO LX piuttosto di OSO HX, anche perchè con HX non avrebbe senso una simile restrizione)
  • Two HiPath 3000 systems cannot be networked via a direct IP connection. <-- come conseguenza della restrizione sopra indicata
  • The HiPath 3000 gateways must not be networked with each other or to other communication systems other than the OpenScape Voice. <-- come conseguenza della restrizione sopra indicata
  • HiPath 5000 RSM is not supported. <-- fare attenzione se si ha una rete di HiPath 3000 gestita con HiPath 5000 RSM!
  • Networking to OpenScape Voice is via star network topology. <-- dove, per centro stella, intendono un OSO LX ad esempio...vedi sopra
  • SIP-Q trunks should be configured automatically as Ext. SIP trunk with Trunk Group 10 and is not allowed to be changed manually to trunk group 16. <-- questi Trunks NON sono quelli che valgono tra HiPath 3000 ed OSO HX, CorNet-IP, bensì quelli tra HiPath 3000 ed OSO MX/LX...altrimenti si tratterebbe di una incongruenza con le restrizioni enunciate in OSO HX sopra
  • HiPath 3000 parameter "Use always DSP" has to be set for SIP-Q trunk group 10. <-- come conseguenza della restrizione sopra indicata
  • E.164 networking protocol must be used. <-- questa restrizione invece vale proprio nel caso di Internetworking tra vari sistemi HiPath 3000 V9 connessi ad un altro nodo dove c'è (anche) un OSO HX

In particolare, quest'ultima restrizione è meglio spiegata qui:

When HiPath 3000 V9 is connected with OSO HX V3, E.164 system wide flag must be activated. In addition, in Settings Lines/Networking Routes, the location gateway route must have PABX number-incoming fields (like Country code and/or Local Area code and/or PABX number) configured.

Dovrebbe bastare...

Saluti, Kimera.
(Ethical) Hackers are not just skilled, they are lucky people and they are persistent people. It's a combination of all three.
"Die Lösung ist immer einfach, man muss sie nur finden" Alexander Solschenizyn

I'm all for being a Partner, and a Professional. But if you want me to sell your products...you need to scratch my back a little too.

Offline -clever-

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Re: OSO HX in una rete di Hipath
« Reply #2 on: December 06, 2012, 06:32:26 pm »
Devi installare localmente 3 OSO HX.

Offline Lucky

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Re: OSO HX in una rete di Hipath
« Reply #3 on: December 06, 2012, 06:46:23 pm »
Scusa ma leggendo mi é venuto un dubbio ... dove si parla di openscape voice dici che parlano di openscape office LX. Non é che parlano del ex Hipath8000 ora openscape voice?

Offline Kimera

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Re: OSO HX in una rete di Hipath
« Reply #4 on: December 06, 2012, 07:48:08 pm »
Sì, assolutamente, infatti Io ho scritto "...ad esempio"...infatti penso che la topologia a stella valga sia se tenti una interconnessione verso OSV che verso OSO MX/LX...come restrizione (o pre-requisito, vedila come vuoi) dovrebbe valere in entrambi i casi (ma questo è poi il famoso "Dominio UCC" ?).

Diciamo che la risposta secca è: Sì, vanno usati tre OSO HX V3 R3, ciascuno connesso localmente al suo sistema HiPath 3000 V9 R2, i tre nodi vanno poi interconnessi via CorNet-IP Trunks ed alcune funzionalità saranno "locali" ed altre "di rete"...ma, devo dire, che l'inglese con il quale descrivono lo scenario ed i suoi pre-requisiti (restrizioni) lascia un pò a desiderare.

Ed aggiungo pure che a leggere la parte che riguarda l'interconnessione con OSO (senza bene specificare se intendono HX oppure MX/LX) nelle R.N. dell'HiPath 3000 può aggiungere anche un pò di confusione (della serie: ma di che parlano ? OSO HX o OSO MX/LX)...

O no ?

Saluti, Kimera.
(Ethical) Hackers are not just skilled, they are lucky people and they are persistent people. It's a combination of all three.
"Die Lösung ist immer einfach, man muss sie nur finden" Alexander Solschenizyn

I'm all for being a Partner, and a Professional. But if you want me to sell your products...you need to scratch my back a little too.

Offline Riccardi

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Re: OSO HX in una rete di Hipath
« Reply #5 on: December 07, 2012, 02:48:35 pm »
Grazie per la risposta oltremodo esauriente, che tradotta in soldoni vuole dire 3 OSO HX uno per ogni nodo.

Offline Kimera

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Re: OSO HX in una rete di Hipath
« Reply #6 on: December 07, 2012, 04:20:31 pm »
De nada.

Saluti, Kimera.
(Ethical) Hackers are not just skilled, they are lucky people and they are persistent people. It's a combination of all three.
"Die Lösung ist immer einfach, man muss sie nur finden" Alexander Solschenizyn

I'm all for being a Partner, and a Professional. But if you want me to sell your products...you need to scratch my back a little too.