Hicom 150 H is a powerful communication system for small and medium-sized enterprises, complete with in-built support for all the requirements associated with an IP-based corporate network. In addition to high-convenience telephony it also supports a wide array of applications for e-business.
Hicom 150 H offers businesses numerous advantages:
* Enhanced customer service. The call centre can handle inquiries, orders or requests for information faster, more efficiently, and more cost-effectively.
* Faster results. Phone and video conferencing speed up communication and help reduce travel costs. The electronic directory plus PC-assisted telephony streamline processes and raise employee productivity.
* Lower call charges. Hicom 150 H always switches calls via the least costly route, producing substantial savings on calls.
* Maximum convenience. Easy-to-use terminals reduce your employees' workloads, and a choice of adapters extends functionality to meet various communication needs at individual workstations.
* Constant availability. The cordless system ensures that customers can always reach your employees throughout your company's site, helping you save on costly return calls.
* A wide choice of solutions. With speciality executive/secretary and team solutions, a well-equipped switchboard, and intelligent industry-specific solutions, Hicom 150 H is a high-performance system that covers an extensive range of requirements.
You can choose from the following models:
* Hicom 150 H OfficeStart for up to 6 users.
* Hicom 150 H OfficeOne for up to 12 users.
* Hicom 150 H OfficePoint for up to 20 users.
* Hicom 150 H OfficePoint C for up to 52 users.
* Hicom 150 H OfficeCom for up to 156 users.
* Hicom 150 H OfficePro for up to 250 users.
Features:
* Call centre solution, including interactive voice response (IVR) system Electronic voice mail box
* Short Message Service
* Phone and video conferencing
* Electronic directory
* Efficient call charge tracking
* Wide range of user-friendly optiset E system telephones
* Integrated cordless solution
* Executive/secretary and team solutions
Benefits:
* Reduction of communication costs in small and medium-sized enterprises.
* Call centre increases customer loyalty, creating competitive advantages and turning customer potential into added value.
* New solutions and applications streamline processes and enhance workflow to make your business more efficient and cost-effective, as well as boosting employee productivity.
* An integrated, end-to-end IP-based infrastructure protects your investment and ensures a wide range of options for expanding your information and communication infrastructure as your business grows.
* Support for tele-commuter workstations and mobile users provides external and internal employees with access to the corporate network wherever they are, giving them greater freedom and flexibility to schedule their work hours.
